Frequently Asked Questions
Everything you need to know about your DAMA Couture experience.
What is the typical delivery time for an order?
Standard shipping usually takes 3-7 business days depending on your location. For custom-made or artisanal pieces, please allow an additional 5-10 days for production before shipment.
How do I determine my correct size?
We provide a detailed size guide on every product page. We recommend taking your measurements with a flexible tape measure and comparing them to our chart to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that personalized or final sale items are not eligible for return.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and secure.
Do you offer international shipping?
Yes, DAMA Couture ships worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
How should I care for my DAMA Couture garments?
To preserve the quality of our fabrics, we recommend following the specific care instructions on the inner label. Most of our high-fashion pieces benefit from professional dry cleaning or delicate hand washing.